Refund & Cancellation Policy
Last updated: January 2026
1. Digital Products
NumerologyAI provides digital services (numerology readings) that are delivered instantly upon payment. Due to the nature of digital products, we have a specific refund policy outlined below.
2. Refund Eligibility
You may be eligible for a refund in the following cases:
- Technical Issues: If you paid but did not receive your reading due to a technical error on our end
- Duplicate Payment: If you were charged multiple times for the same service
- Service Not Delivered: If your reading was not delivered within 24 hours of payment
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- You have already received and accessed your reading
- Dissatisfaction with the content of the reading (as readings are for entertainment purposes)
- Change of mind after purchase
- Providing incorrect personal information (name/date of birth)
4. Lifetime Access
Lifetime Access purchases are non-refundable once the first reading has been generated. If you experience issues before accessing any readings, you may request a refund within 7 days of purchase.
5. How to Request a Refund
To request a refund, please email us at:
contact@numerology-ai.xyz
Include the following information:
- Your email address used for purchase
- Date of purchase
- Payment ID or transaction reference
- Reason for refund request
6. Refund Processing
Approved refunds will be processed within 5-7 business days. The refund will be credited to your original payment method (bank account, UPI, or PayPal).
7. Cancellation
Since our services are delivered instantly, there is no cancellation window once payment is completed. Please ensure you want to proceed before making a payment.
8. Contact Us
For any questions regarding refunds or cancellations:
contact@numerology-ai.xyz